This incident has been resolved. Performance within the Dash application has returned to normal levels, and monitoring confirms system stability.
All services are operating as expected, and no further impact is anticipated.
Posted Feb 28, 2026 - 11:46 PST
Monitoring
A fix has been implemented to address the elevated latency affecting application performance. Early indicators show improvement in page load times and overall stability.
We are closely monitoring system behavior to ensure performance remains stable and that no further interruptions occur. We will confirm resolution once monitoring verifies sustained recovery.
Posted Feb 28, 2026 - 11:25 PST
Update
We are continuing to investigate this issue.
Posted Feb 28, 2026 - 11:24 PST
Investigating
We are currently investigating reports of slow performance in the Dash application. Customers may experience longer page load times when logging in and navigating between pages. In some cases, there may be intermittent interruptions to service, including pages failing to load or timing out.
Our engineering and operations teams are actively working to identify the root cause and restore normal performance and reliability. We will provide the next update as soon as more information becomes available. Our team is treating this as a top-priority incident and is actively working to identify the root cause and implement a fix.
We apologize for the disruption and appreciate your patience while we work to resolve this issue.
Posted Feb 28, 2026 - 10:24 PST
This incident affected: Dash Application and Dash Database.