All Systems Operational

About This Site

Dash by DaySmart enables scheduling, payment, and complex facilities management.

Uptime over the past 90 days. View historical uptime.
Dash Application Operational
90 days ago
99.63 % uptime
Today
Dash Database Operational
90 days ago
100.0 % uptime
Today
CardConnect Bolt Operational
90 days ago
100.0 % uptime
Today
CardPointe Operational
90 days ago
100.0 % uptime
Today
Replication Service Operational
90 days ago
99.54 % uptime
Today
DaySmart Recreation Website Operational
90 days ago
100.0 % uptime
Today
HelloSign Service Operational
90 days ago
100.0 % uptime
Today
DaySmart Recreation Application - Canada Operational
90 days ago
100.0 % uptime
Today
DaySmart Recreation Database - Canada Operational
90 days ago
100.0 % uptime
Today
CardConnect Bolt - Canada Operational
90 days ago
100.0 % uptime
Today
CardPointe - Canada Operational
90 days ago
100.0 % uptime
Today
Replication Service - Canada Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Service Provider is Down
Resolved - Intercom is back up and running.
Jan 9, 13:40 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 9, 12:23 PST
Investigating - Intercom, the tool used to contact our support team and access the Dash Help Center is currently experiencing an issue.

At this time, customers may be unable to click the Intercom chat, submit support messages or view help documentation through the Dash in-app support widget. The Dash platform itself remains operational.

We will provide updates as more information becomes available.

To monitor the status of Intercom, please visit their status page here: https://www.intercomstatus.com/

If you need to contact the support team at Dash, please schedule a call here: https://help.daysmartrecreation.com/en/articles/9302219-schedule-a-support-call
Jan 9, 12:22 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Elevated Latency and Slowness in Dash
Resolved - This incident has been resolved.
Jan 2, 15:38 PST
Monitoring - System performance is currently back to normal, and we will continue to monitor closely before declaring an all‑clear.

We saw significantly elevated load starting around 9:00am PT due to very high traffic, which caused slow page loads and timeouts for some customers.

Our engineering team mitigated the issue by blocking a small number of suspicious high‑volume IPs and tuning application capacity. We are continuing to investigate the exact source of the abnormal traffic and are prioritizing infrastructure improvements, including our planned migration to AWS, to improve scalability and resilience during future peak usage periods.
Jan 2, 12:10 PST
Investigating - We are currently investigating reports of slow performance in the Dash application. Customers may experience longer page load times when logging in and navigating between pages. In some cases, there may be intermittent interruptions to service, including pages failing to load or timing out.

Our engineering and operations teams are actively working to identify the root cause and restore normal performance and reliability. We will provide the next update as soon as more information becomes available. Our team is treating this as a top-priority incident and is actively working to identify the root cause and implement a fix.

We apologize for the disruption and appreciate your patience while we work to resolve this issue.
Jan 2, 10:38 PST
Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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