Upcoming Planned Maintenance

Scheduled Maintenance Report for Dash by DaySmart

Completed

The scheduled maintenance has been completed.
Posted Apr 09, 2026 - 04:30 PDT

Verifying

The infrastructure upgrade has been successfully completed, and all services are now back online. We are currently monitoring the Dash Admin App, Member App, and API to ensure full functionality and performance stability.

We will provide a final update once we have confirmed everything is operating as expected. If you encounter any unexpected issues, please reach out to support@dashplatform.com.
Posted Apr 09, 2026 - 02:21 PDT

In progress

We have commenced our planned cloud infrastructure upgrade. During this window, all Dash services—including the Admin App, Member App, and API—will be temporarily unavailable. Our team is working to complete the migration, and we expect to have all systems back online no later than 7:30 AM EST.

We appreciate your patience as we perform these necessary improvements.
Posted Apr 08, 2026 - 22:30 PDT

Scheduled

Maintenance will take place on Thursday, April 9th between 1:30–7:30 AM EST as part of a planned cloud infrastructure upgrade. All components (including Dash Admin App, Dash Member App, and Dash API) will be unavailable during this window. We expect full restoration by 7:30 AM EST. Please contact support@dashplatform.com with any questions.
Posted Mar 18, 2026 - 09:15 PDT
This scheduled maintenance affected: Dash Application, Dash Database, Dash Replication Service, Dash by DaySmart Website, CardConnect Bolt, CardPointe, HelloSign Service, and Intercom.